Trust Center

Seagull Trust Center

Real-time translation for conversations, meetings and documents, built by Bird Labs.

Updated

About Seagull

Seagull handles your conversations and documents, so security and privacy are part of how the product is built. This Trust Center describes our compliance work, the controls we run, and every company that processes data on our behalf.

Controls

View all 26 controls

Data and privacy

  • Self-service account deletion
  • Session deletion
  • Data subject requests
View 4 more

Data security

  • Audio is never stored
  • Encryption in transit
  • Short-lived file links
View 1 more

AI and speech processing

  • No training on your content
  • PDFs processed on our own servers
  • Website translation on Cerebras
View 1 more

Product security

  • Authenticated API
  • Single-use streaming tickets
  • Session expiry
View 4 more

Infrastructure security

  • EU primary region
  • Automated testing before release
  • Pinned CI dependencies
View 1 more

Subprocessors

View all 16
  • Fly.ioAPI hosting and real-time streaming
  • TursoPrimary database (libSQL)
  • CloudflarePrivate file storage (R2), website hosting and DNS
  • GitHubSource code, CI/CD and desktop app downloads
  • ClerkAuthentication and account management
  • SonioxReal-time speech-to-text, translation and text-to-speech
  • OpenRouterAI model routing for Quick Translate, document and image translation, and session titles
  • Google GeminiLanguage models for Quick Translate, document and image translation, and session titles, via OpenRouter on Google Vertex

FAQ

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Does Seagull store my audio?

No. Audio is streamed in real time to our speech provider for transcription and translation, then discarded. If you save a session, only the text transcript is stored.

Is my data used to train AI models?

No. Audio is never used to train models. Quick Translate, document and image translation, and session titles run on Google Gemini with provider data collection denied, so your content is not used for training. Google may keep request content for up to 90 days, solely for abuse monitoring.

Where is my data hosted?

The Seagull API runs on Fly.io, with Amsterdam in the Netherlands as its primary region and machines in Tokyo and Dallas. The full list of providers and locations is on the Subprocessors page.